Privacy Policy

Privacy Policy for Louisville Hypnosis Therapy

Introduction

Welcome to Louisville Hypnosis Therapy’s online platform. We are dedicated to providing exceptional services while upholding the highest standards of privacy and data protection. This Privacy Policy explains how we handle your personal information when you interact with our website, applications, and related services. By using our services, you consent to the practices described in this policy.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services you access through links on our site, as they have their own privacy practices.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  • Account and Service Provision: When you create an account with us, we collect essential information such as your name, contact details, and payment information for processing therapy sessions or purchases.
  • Communication: If you choose to receive our newsletters, emails, or any promotional messages, we will use your contact data for this purpose. You can opt-out at any time.
  • Website Usage: We track interactions with our website using cookies and similar technologies to enhance user experience and gather analytics on site performance.
  • Product Purchases: If you make a purchase through our online store, we’ll collect order details, shipping information, and payment data.

Personal Data Collection

We collect several types of personal data:

  • Account Information: This includes your name, user ID, login credentials, and any profile or bio data you choose to share.
  • Payment and Financial Details: We process payment information required for therapy sessions, including cardholder name, card number, expiration date, and security codes.
  • Purchase History: Records of your orders, including products purchased, quantities, and transaction dates.
  • Mobile Device Identifiers: Unique device identifiers or IP addresses may be collected to enhance user experience and facilitate technical support.
  • Location Data: With your consent, we may access location information to provide personalized services or locate our nearest offices.
  • Feedback and Reviews: Any feedback, reviews, or ratings you leave on our platform contribute to improving our services.
  • Social Media Information: If you choose to connect your social media accounts to interact with us, we’ll access publicly available data from those profiles.
  • Product Interactions: Details about products you view, search for, or purchase may be collected for marketing and analytics purposes.

Cookies and Tracking Technologies

We employ cookies and similar technologies to:

  • Enhance User Experience: Strictly Necessary cookies ensure core functionalities like login and navigation. Preference cookies tailor your user experience based on choices made during sessions. Analytics cookies help us understand site usage and performance, enabling us to make improvements.
  • Personalize Content: Targeting cookies allow us to deliver personalized content and recommendations.

Our Cookie Manager lets you manage consent for non-essential cookies. For more information about cookies used on our site, refer to our Cookie Policy.

Data Retention and Deletion

We retain personal data only as long as necessary:

  • Legal Requirements: We may need to keep certain data for tax, accounting, or legal purposes, adhering to applicable laws and regulations.
  • Service Delivery: Personal data required for the provision of services is retained until the service is delivered or your account is closed.
  • Analytics and Research: Aggregated data from analytics tools might be stored indefinitely for research and development purposes, but it will not be linked back to individual users.

Once the retention period expires, we securely delete or anonymize the data unless subject to a legal obligation to preserve it.

Security Measures

We implement robust security measures to protect your personal information:

  • Encryption: We use encryption for transmitting sensitive data over our network and when storing sensitive data.
  • Secure Third-Party Processing: We engage trusted third-party service providers who process data on our behalf, adhering to strict privacy standards.
  • Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing personal data.

Children’s Privacy

Louisville Hypnosis Therapy does not knowingly collect or target information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete their personal data and discontinue any services provided to them.

Your Data Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your personal data from our systems.
  • Restriction: You have the right to restrict the processing of your data in specific circumstances.
  • Data Portability: Some regions allow you to receive a copy of your data in a structured format.
  • Objection: You can object to certain uses of your data, such as direct marketing.
  • Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your privacy rights.

To exercise these rights or lodge a complaint, please contact our Data Privacy Officer using the details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in practices or regulatory requirements. Any significant changes will be notified through our website and/or directly to you. We encourage you to review this page periodically for updates.

Contact Information

For any privacy-related inquiries, feedback, or data access requests:

Email: [email protected]

Mailing Address: Louisville Hypnosis Therapy, Privacy Policy Inquiries, [Insert Address]

We value your trust in our handling of personal data, and we’re committed to maintaining transparency and protecting your privacy.